HDAdvantage Logo

COMPLIMENTARY ON NEW + USED CAT CONSTRUCTION EQUIPMENT

RELIABILITY DRIVEN BY YOUR DATA

HDAdvantage® is a hassle-free support and maintenance program that takes the guesswork out of machine ownership. It provides data-driven insights into the overall health* and utilisation of your machines through timely information, expert advice, and alerts, enabling you to optimise the benefits from your connected machine.

AVAILABLE FOR NEW AND USED EQUIPMENT OR YOUR EXISITNG FLEET.

HDAdvantage is a standard inclusion with all new, Cat® Certified Used and Cat Certified Rebuild construction machines. It can also be retrofitted at no cost to existing machines with working Cat Product Link™ telematic devices.*

Customer Value Agreement

Ready to earn more from your assets?

We have the experience and expertise to help. Fill-out the form to get started.


Your enquiry has been received

One of our experts will be in touch to discuss your assets and how HDAdvantage® can assist you to reduce downtime, increase reliability and profit-making potential.

BENEFITS

  Data & Insights
Access to timely machine data enabling you to make more informed business decisions.

  Helpful Notifications
Receive reminders when services are due and notifications of critical machine fault codes*, making monitoring machines easy.

  *Dependant on machine and telematic device

 Productivity Boost
Avoid unplanned downtime and optimise  productivity by monitoring and benchmarking the health and utilisation of your machine.

 Hassle-free Maintenance & Ownership
Peace of mind thanks to the proactive monitoring of your machine and operations.

INCLUSIONS

MY.CAT.COM AND CAT APP

YOUR ONLINE EQUIPMENT MANAGEMENT CENTRE

  • Equipment Inventory
  • Machine Location and History
  • Hours^
  • Daily Fuel Burn^
  • Machine Benchmark Reporting
  • Critical Machine Alert Service^
  • Set Parts & Service Reminders
  • Contracts & Agreements
  • Service Information
  • Buy Parts & Request Service Online

TROUBLESHOOTING GUIDE^

GUIDES FOR SELECTED PRIORITY FAULT CODES

  • Condition Monitoring Team advice

MACHINE SERVICE NOTIFICATIONS

TIMELY REMINDERS BY TEXT OR EMAIL

  • Preventive maintenance and service reminders

YOUR HASTINGS DEERING CUSTOMER PORTAL

WWW.YOURHASTINGSDEERING.COM.AU

  • Invoices
  • Statements
  • Oil sampling results
^Automated data feeds with Cat Daily and VisionLink subsciprtions, enabled by Product Link.

OPTIONAL EXTRAS

S.O.S FLUID ANALYSIS

FLUID HEALTH ANALYSIS ONLINE

  • Access to Oil Commander online service
  • Fluid results and insights

FAQ

  • What is HDAdvantage?
    HDAdvantage is a range of asset management tools and condition monitoring services to provide insights into the overall health and productivity of your construction machine, fleet and worksite.
  • What’s included in HDAdvantage?

    HDAdvantage will provide you with:

    • Online access to equipment operating information
    • Preventative maintenance alerts
    • Critical Machine Alert Service

     Optional extras:

    • Major oil analysis summary recommendations provided by our Oil Commander SOS Fluid Analysis service
    • In-depth health trends and fleet advice via our Condition Monitoring experts for an annual subscription fee. Contact the Technology Support Team for more details for this superior level service.*


    Technology Support Team:

    1800 379 858
    technology.support@hastingsdeering.com.au

  • How long is the term of coverage?
    The standard HDAdvantage service is provided for up to 36 months from the time of machine enrollment. Customers will be contacted by a Hastings Deering representative prior to the expiry of their coverage terms to assess their future needs and renew the HDAdvantage and Cat Applications.
  • What does HDAdvantage cost?

    The standard HDAdvantage service is a complimentary standard inclusion with all new, Cat Certified Used, Cat Certified Rebuild Construction machines and existing machines with pre-installed Product Link telematics.

    Access to HDAdvantage requires the installation of a telematic transmitter on the machine at the customers cost. Contact the Technology Support Team to discuss the right solution for your machine and operation.

    Technology Support Team:
    1800 379 858
    technology.support@hastingsdeering.com.au

  • What do I need to do to benefit from HDAdvantage?

    To access the benefits of HDAdvantage, simply:

    • Install and maintain the telematic device to provide ongoing machine connectivity
    • Register to access the HDAdvantage and Cat online applications (my.cat.com and Cat App)
    • Collect scheduled fluid samples and utilise Hastings Deering for scheduled oil sampling analysis
    • Source Caterpillar preventive maintenance parts from Hastings Deering for scheduled maintenance intervals to ensure parts compatibility
    • Conduct an annual Cat TA1 inspection with the Cat Inspect App


    Note: Cat Product Link telematic devices have been fitted as standard on most Cat construction machines since 2019. Please contact our Technology Support Team or Hastings Deering Representative to confirm your machine has a working telematic device already installed.

    Technology Support Team:
    1800 379 858
    technology.support@hastingsdeering.com.au

  • How do I get HDAdvantage?

    Enrollment occurs at point of machine delivery for new and Cat Certified Used construction machines by signing the HDAdvantage Customer Authorisation Forms provided by your Hastings Deering representative.

    For existing fleet, contact your Hastings Deering representative to register for HDAdvantage and complete the simple Customer Authorisation forms.

  • Can I get HDAdvantage for an existing machine?

    Yes. Contact our Technology Support Team or Hasting Deering Representative to find a suitable solution for your machine and operation.

    Technology Support Team:
    1800 379 858
    technology.support@hastingsdeering.com.au

My.Cat.Com and the Cat App

Your online equipment management centre with 24/7 access to equipment data and insights anywhere you go.

Oil Commander

Assess and manage online your fluid analysis program results and sample interpretations provided by Hastings Deering Laboratory services.

CUSTOMER TESTIMONIALS

HDAdvantage with Q H & M Birt 

HDAdvantage and Cat App provide 24/7 equipment management on major project.

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