Customer Support Agreements

3-06-2007

A Customer Support Agreement (CSA) is an opportunity for you to increase productivity and availability while reducing your operating cost.  We offer a range of CSAs designed to help you manage your equipment maintenance effectively and, working closely with Caterpillar ensures that the latest technology is combined with the best practice to provide the optimum availability and reliability.

Hastings Deering is committed to Customer Support Agreements to manage, plan, schedule and maintain all types of Caterpillar machines.  Working closely with principle Hastings Deering Group Product Support personnel ensures the continual development of improvements that will deliver a win/win situation.
Customer Support Agreements are an excellent tool for managing your Cat Machine Maintenance right from the point of sale.  In every case, you get access to trained experts who know more about your Cat equipment than anyone else.

Customer Support Agreements Brochure