IMPORTANT ANNOUNCEMENT TO CUSTOMERS
16/12/2011


FIRST IN THE WORLD
It’s now confirmed. Hastings Deering is
the first Caterpillar dealer in the world to sell, service and support
the new range of Caterpillar underground and surface mining equipment.
As you are probably aware, Caterpillar completed
their acquisition of Bucyrus in July, 2011 and at that time announced that
it would transition the distribution and support of Bucyrus product to
Caterpillar dealers. This integration will leverage Caterpillar and its
dealer network as the most comprehensive and capable supplier to the mining
industry.
Since that announcement, specialist teams
from Hastings Deering and Caterpillar have been working on integrating
the legacy Bucyrus business into our organisation with the objective of
providing current and new customers a level of support at least the same
or better than currently provided.
Hastings Deering officially took over the
business in Queensland and N.T. on December 14, 2011.
The bulk of the service and parts personnel
currently employed by Caterpillar have transitioned to Hastings Deering
so we envisage minimal disruption in the provision of support from ‘Day
1’, December 14.
The three facilities in Mackay, located in
Commercial Road and Michelmore Street, have become part of the H.D. group
and will continue to house current activities.
From midnight on December 13th, all orders
for parts and service are to be directed to Hastings Deering. To assist
your staff some critical contacts and information follows.
For replacement parts
Call (07) 4842 4311
Fax (07) 4842 4499
Email B2B_PYA@hastdeer.com.au
For Service
Dragline - Call
Brian Robertson on 0428 689 917
Underground - Call Richard Strydom on 0417
555 353
For Sales
Call your
current Account Manager
For Accounts
Call Natalie Webber on
(0)7 3365 9431
Banking details
Westpac Acacia Ridge
Account Hastings Deering ( Aust ) Ltd
BSB 034081
ACC 461065
Swiftcode WPACAU2S
Would you mind distributing this note to
any of your staff who would normally be involved in day-to-day activities
with us in the future.
Scott Cameron
Managing Director