IMPORTANT ANNOUNCEMENT TO CUSTOMERS

16/12/2011

FIRST IN THE WORLD

It’s now confirmed. Hastings Deering is the first Caterpillar dealer in the world to sell, service and support the new range of Caterpillar underground and surface mining equipment.

As you are probably aware, Caterpillar completed their acquisition of Bucyrus in July, 2011 and at that time announced that it would transition the distribution and support of Bucyrus product to Caterpillar dealers. This integration will leverage Caterpillar and its dealer network as the most comprehensive and capable supplier to the mining industry.

Since that announcement, specialist teams from Hastings Deering and Caterpillar have been working on integrating the legacy Bucyrus business into our organisation with the objective of providing current and new customers a level of support at least the same or better than currently provided.

Hastings Deering officially took over the business in Queensland and N.T. on December 14, 2011.

The bulk of the service and parts personnel currently employed by Caterpillar have transitioned to Hastings Deering so we envisage minimal disruption in the provision of support from ‘Day 1’, December 14.

The three facilities in Mackay, located in Commercial Road and Michelmore Street, have become part of the H.D. group and will continue to house current activities.

From midnight on December 13th, all orders for parts and service are to be directed to Hastings Deering. To assist your staff some critical contacts and information follows.

For replacement parts          Call (07) 4842 4311    
                                          Fax (07) 4842 4499
                                          Email B2B_PYA@hastdeer.com.au

For Service                          Dragline - Call Brian Robertson on 0428 689 917
                                          Underground - Call Richard Strydom on 0417 555 353

For Sales                            Call your current Account Manager

For Accounts                      Call Natalie Webber on (0)7 3365 9431

Banking details                    Westpac Acacia Ridge
                                          Account Hastings Deering ( Aust ) Ltd
                                          BSB 034081
                                          ACC 461065
                                          Swiftcode WPACAU2S

Would you mind distributing this note to any of your staff who would normally be involved in day-to-day activities with us in the future.

Scott Cameron
Managing Director